Feweh Moderator Complaint

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Desolane900
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Feweh Moderator Complaint

Post by Desolane900 » 30 Apr 2016, 00:58

Your Byond Key: desolane900

Your Character Name: Saul Freytia

Their Byond key: Feweh

Approximate time and date of the incident (Central Us Time for best results): Always

Which Admin Protocols (viewtopic.php?f=57&t=5647) were broken: Remain Professional, no matter what happens.

Description of the incident: I've been playing on the server for several months and have been on the forums for less time but long enough, and have noticed that the Moderator Feweh is constantly acting spiteful and rude towards people, including myself on an occasion. One of the Admin Protocols is "Remain Professional, no matter what happens." and in the spoiler, a bullet says "This also applies to the forums. Retain some level of professionalism when posting in player reports or ban appeals."

Now, nobody out there thinks a member of staff should act like a robot around the community to remain professional but when you act like this:

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^Other's were saying roughly the same thing towards certain aspects of the application, but this is an awful way to do it.^

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^Other people in the thread gave pointers and one even posted a guide but predictable Feweh gives his bland, rude opinion on the matter^

(And my personnel favorite) viewtopic.php?f=76&t=5497&p=58054#p58054 my own ban appeal where his first and only post is to explain how toxic and rude I am, then proceed to say what I did on the date of the ban.

Of course, bad behavior is not always the case. Reading through the posts he made on the searches yielded 2/3rds of his posts to be better written and explanatory. Most of his activity is on applications and appeals. Two places where, 1. People come to try and get a whitelisted role on the server, and 2. A place where people come and virtually beg to come back to the server in a shorter amount of time than originally set, start playing a job that they lost access to, or try to remove a permanent ban and come back to playing on the server. In these two places he can, more often than not, be seen giving a harsh or rude opinion on a matter at hand whether he was there or not, or knows the person or not.

Being rude isn't a crime and sometimes people need a bit of rough talk in their lives to get rid of any naïve ideas they have about something, but being blatantly rude as a member of staff should be announced and dealt with.

The staff of ANY forum or server out there is the face of that community. The staff of servers are the voice of reason when something needs dealt with and the staff, whether they know it or not, are under unending scrutiny from the playerbase of the server. The staff is the mask in front of the game that keep the peace and make changes as they see fit.

So if the staff are the face of the server, do we really want the server to look like this?

The staff's interaction with the playerbase is what matters most and I know what moderating is like. It's being that guy to people, being a killjoy, the one you need to straighten up and watch your mouth around, the guy that you can relax when you can't see. And the internet has painted moderators like this because that's what they are. A moderator job, like it or not, is viewed as being an asshole and that's fine when you're moderating. But I have witnessed with my own eyes a number of staff interact with the playerbase in a way that is not simply "You did wrong. Now you get to leave."

And as I said before, there is absolutely nothing wrong with doing that. I'm not saying staff members should not do their jobs. But being rude and uncaring when not doing your job is uncalled for and should be addressed because it only serves to make you and the server look bad. Someone could have their first and only interaction with the staff be something like the screenshots above and decide the entire staff of the server is like that, choosing to just not come.

Evidence (screenshots, logs, etc): search.php?st=0&sk=t&sd=d&sr=posts&author=feweh

How you would punish the accused: Talk to them about the behavior at the least.
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Re: Feweh Moderator Complaint

Post by Morrinn » 30 Apr 2016, 01:01

Those two screenshots you posted don't really come across as that bad, to be honest.
Blunt, sure, but hey, sometimes you need a scalpel, sometimes you need a hammer.

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Re: Feweh Moderator Complaint

Post by Feweh » 30 Apr 2016, 01:25

You posted this after I gave you a 3 hour ban for META Coms in-game and TR had to investigate further into it.
I think you're more upset, looking for "payback" and simply continuing your toxic behavior within the community.

I'll clear a few things up and to simply entertain.

When you put applications up, they're open to be criticized. No where do we HAVE TO give them feedback on whats wrong and right within it. Never do I insult people on a personal level unless there's a warranted reason behind it.
I'm an extremely blunt individual, consistently neutral towards everyone and actually I'm quite friendly if you speak to me on discord.
I'm here to moderate, get my point across and explain it in simple English.
Calling me rude is actually quite unfair, being blunt and straightforward is simply honesty. I think many people would much rather have honesty rather than someone who lies and tell people what they want to hear.

--
Which Admin Protocols (viewtopic.php?f=57&t=5647) were broken: Remain Professional, no matter what happens.

Given my record and the way I do handle myself.. I'm one of the most neutral possible staff members we have, rarely do I get angry and ever let emotions cloud my judgement.
So you entire complaint, really doesn't work too well against the one person who is known for being honest, straightforward and neutral.


To be honest, I don't need to defend myself here.. you're the typical player who causes problems and tries to paint everyone but himself as bad. You don't have to look far other than your on-going history here on CM. Chance's are if you have to deal with me and I'm being "blunt" it's because you're breaking rules.
But anyways, let's not pretend that this isn't ANOTHER false report based upon someone being banned and then trying to get the admin/mod in-trouble.

If you were sincere and genuinely thought I'm rude it wouldnt actually be that ridiculous of a thought. Just know that as I've stated now, it's never the situation and I'm just a very blunt individual. But as I've said, it's really not about that... it's more about getting "pay-back" for you getting banned.
Last edited by Feweh on 30 Apr 2016, 02:11, edited 2 times in total.

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Re: Feweh Moderator Complaint

Post by Desolane900 » 30 Apr 2016, 01:51

Feweh wrote:You posted this after I gave you a 3 hour ban for META Coms in-game and TR had to investigate further into it.
I think you're more upset, looking for "payback" and simply continuing your toxic behavior within the community.

I'll clear a few things up and to simply entertain.

When you put applications up, they're open to be criticized. No where do we HAVE TO give them feedback on whats wrong and right within it. Never do I insult people on a personal level unless there's a warranted reason behind it.
I'm an extremely blunt individual, consistently neutral towards everyone and actually I'm quite friendly if you speak to me on discord.
I'm here to moderate, get my point across and explain it in simple English.
Calling me rude is actually quite unfair, being blunt and straightforward is simply honesty. I think many people would much rather have honesty rather than someone who lies and tell people what they want to hear.

--
Which Admin Protocols (viewtopic.php?f=57&t=5647) were broken: Remain Professional, no matter what happens.

Given my record and the way I do handle myself.. I'm one of the most neutral possible staff members we have, rarely do I get angry and ever let emotions cloud my judgement.
So you entire complaint, really doesn't work too well against the one person who is known for being honest, straightforward and neutral.


To be honest, I don't need to defend myself here.. you're the typical player who causes problems and tries to paint everyone but himself as bad. You don't have to look far other than your on-going history here on CM. Chance's are if you have to deal with me and I'm being "blunt" it's because you're breaking rules.
But anyways, let's not pretend that this isn't ANOTHER false report based upon someone being banned and then trying to get the admin/mod in-trouble.
You don't need to be emotional to be rude. And being blunt isn't an excuse to be rude. I've seen you be blunt without being rude, so why not be that way more? On another note, I don't paint people hun, I put them up on display for everyone to see ;)
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Re: Feweh Moderator Complaint

Post by Adjective » 30 Apr 2016, 02:35

Although I don't prefer the way Feweh responds, he is what we call a dull knife. He'll do the job without the sharp edges. Believe it or not his personality has actually softened up and he's gotten better over worse.

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Re: Feweh Moderator Complaint

Post by Desolane900 » 30 Apr 2016, 04:01

Adjective wrote:Although I don't prefer the way Feweh responds, he is what we call a dull knife. He'll do the job without the sharp edges. Believe it or not his personality has actually softened up and he's gotten better over worse.
With that context it makes it much more understandable. I guess?
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Re: Feweh Moderator Complaint

Post by LocalizedDownpour » 30 Apr 2016, 04:58

Other then the way he responds on whitelist applications, which I fully disagree with and feel he could be more constructive, handling bans of any sort appeals or otherwise you need a firm hand.

Feweh is very helpful on any given day to normal players. He'll go out of his way to answer questions but he's not one to suffer rule breakers which is his own buisness.

So other then the way he handles whitelists I don't see too much of an issue, but that's something for investigators to handle not me.

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Re: Feweh Moderator Complaint

Post by Desolane900 » 30 Apr 2016, 05:07

LocalizedDownpour wrote:Other then the way he responds on whitelist applications, which I fully disagree with and feel he could be more constructive, handling bans of any sort appeals or otherwise you need a firm hand.

Feweh is very helpful on any given day to normal players. He'll go out of his way to answer questions but he's not one to suffer rule breakers which is his own buisness.

So other then the way he handles whitelists I don't see too much of an issue, but that's something for investigators to handle not me.
Like I said, firm hand in banning someone? A-OK. That's part of the job. But being unnecessarily spiteful is not.
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Re: Feweh Moderator Complaint

Post by Grypho » 30 Apr 2016, 05:46

I think in-game he is quite cool, but on forums in whitelist applications and ban appeals mostly... some of the responses are so rude/un-necessarily toxic that would get normal player banned from the forums if they did the same. This is undeniable.

I think Desolane900 had the courage to open up about this issue now that he got over the psychological barrier called "singled out as target for negative attention" after you banned him. And I appreciate this courage coming from the players.

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Re: Feweh Moderator Complaint

Post by Desolane900 » 30 Apr 2016, 06:11

Grypho wrote:I think in-game he is quite cool, but on forums in whitelist applications and ban appeals mostly... some of the responses are so rude/un-necessarily toxic that would get normal player banned from the forums if they did the same. This is undeniable.

I think Desolane900 had the courage to open up about this issue now that he got over the psychological barrier called "singled out as target for negative attention" after you banned him. And I appreciate this courage coming from the players.
Yeah, something after the ban said "Fed up." in my mind. Yeah I could be called salty about a ban over something like this if the ban were maybe a day or a week but three hours isn't worth the amount of effort I put into this.
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Re: Feweh Moderator Complaint

Post by coolsurf6 » 30 Apr 2016, 07:33

So many words... So many words i want to say right now about this, but i cant get them out! So i am going of whats here. Feweh can be very rude but thats what admins say but in a different way, he is just saying it directly. I have a fucked up day so thats all i will say, probably will edit this alot.
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Re: Feweh Moderator Complaint

Post by TR-BlackDragon » 30 Apr 2016, 08:09

Alrigt just a heads up so it's clear. I'm the one who authorized the 3 hour ban for investigations. Which as soon as derp answered my questioned I removed the ban as well as the note. Now for the topic at hand. I don't remember feweh being either rude or toxic towards you when he was speaking with you. You seemed understanding during the conversation to the point I already half beleive you to the point went derp said nope no meta happens want to see all the logs I said na no need. Yes feweh is blunt and to the point and sometimes comes off as rude. But personally I'd rather have someone tell me how it is then beat around the bush. We are human, just as a step towards enlightenment, a good manager is blunt with a smile. Because if they just beat around e bush then that leaves you guessing on what you should improve on. And beleive it or not, feweh was a hell of alot worse when I first joined the server. So just a heads up, Ive read most of the pred apps and truth be told. I had no issues with what feweh has posted there. Feweh knows more about the pred lore then alot of the staff. So I do take their opinion into consideration. We have so many people that make an app that put little effort into it but expect to be made a pred just because they are well known in game. So yea blunt is preferences when it comes to that. But because you put this here I will investigate it, but so many people have made complaints against feweh that have been found, for lack of a better word, lacking. That it's starting to feel a bit redundent.

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Re: Feweh Moderator Complaint

Post by Giggles » 30 Apr 2016, 17:30

TR-BlackDragon wrote:Alrigt just a heads up so it's clear. I'm the one who authorized the 3 hour ban for investigations. Which as soon as derp answered my questioned I removed the ban as well as the note. Now for the topic at hand. I don't remember feweh being either rude or toxic towards you when he was speaking with you. You seemed understanding during the conversation to the point I already half beleive you to the point went derp said nope no meta happens want to see all the logs I said na no need. Yes feweh is blunt and to the point and sometimes comes off as rude. But personally I'd rather have someone tell me how it is then beat around the bush. We are human, just as a step towards enlightenment, a good manager is blunt with a smile. Because if they just beat around e bush then that leaves you guessing on what you should improve on. And beleive it or not, feweh was a hell of alot worse when I first joined the server. So just a heads up, Ive read most of the pred apps and truth be told. I had no issues with what feweh has posted there. Feweh knows more about the pred lore then alot of the staff. So I do take their opinion into consideration. We have so many people that make an app that put little effort into it but expect to be made a pred just because they are well known in game. So yea blunt is preferences when it comes to that. But because you put this here I will investigate it, but so many people have made complaints against feweh that have been found, for lack of a better word, lacking. That it's starting to feel a bit redundent.
That paragraph tho.... There is no need for the mod in question to be so rude, he is unnecessarily rude and that's something that needs to be fixed. I'm talking about in ban appeals. He can be constructive and to the point without being rude. They are different things.
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Re: Feweh Moderator Complaint

Post by Feweh » 30 Apr 2016, 17:59

Giggles wrote: That paragraph tho.... There is no need for the mod in question to be so rude, he is unnecessarily rude and that's something that needs to be fixed. I'm talking about in ban appeals. He can be constructive and to the point without being rude. They are different things.

Im not rude at all, I just deliver messages in blunt form without extra smileys faces or kind cute words.
Also everything I do comment is with necessity, its within my job or im asking actually questions.

This has turned into more of "Feweh isnt mean or bad, he just doesnt use enough kind words :)!".

In life, you appreciate honest individuals who are straightforward. Add a computer screen, the internet and everyone for some reason thinks youre an asshole.

Anyways
Its all becoming redundant as TR said, I do my job and Im not malicious to anyone. We have many more volatile and toxic players who open berate and insult people within our community who go free.

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Re: Feweh Moderator Complaint

Post by TR-BlackDragon » 01 May 2016, 13:27

Desolane900 wrote:(And my personnel favorite) viewtopic.php?f=76&t=5497&p=58054#p58054 my own ban appeal where his first and only post is to explain how toxic and rude I am, then proceed to say what I did on the date of the ban.
Also I would like to point out. That The first two lines are your notes. Not him saying those things. As that is apparently what you are thinking. So That might be a thing, May need to take a step back and take another look at things. So far all of the Evidence that i have received is either old or not really good enough of a reason. So unless I can get an actual post that shows real malicious intent or what is truly rude and not just blunt and to the point. Then As of this moment I find no reason to issue any punishment to the Defendant.

If you open that link. Look at the last few words in each line in his post there... It lists a date and what not. Here ill even post them here via a code block.

Code: Select all

Very toxic player - especially in dsay, towards staff when he doesn't get his way. Also very prone to shouting "suck my dick" at random times. by on Fri, January 22nd of 2016 

Escalated a situation with lethals against a player using non-lethals. Somewhat disrespectful. 2 day ban by on Sat, January 30th of 2016
Notice the By ___ on Fri, January 22nd of 1016 and the 2 day ban by ___ on Sat, January 30th of 2016 Thats just a copy and paste of your notes. Please dont take that as Feweh Actually saying those things to you in your appeal.

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Re: Feweh Moderator Complaint

Post by Lostmixup » 02 May 2016, 11:25

Direct punishment isn't always required in staff complaints. I do believe that feweh should be slightly more constructive on some pred apps and such, but that's about it. He's not too bad most of the time, but he can be a bit too blunt at times, to the point that it is rude. I feel like he can improve a bit more in this regard just like he already has been. There's always room for improvement.
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Re: Feweh Moderator Complaint

Post by TR-BlackDragon » 03 May 2016, 08:04

Alright if I don't receive anymore information regarding this I'll be locking it and resolving it in 24 hours.

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Re: Feweh Moderator Complaint

Post by Desolane900 » 03 May 2016, 08:07

TR-BlackDragon wrote:Alright if I don't receive anymore information regarding this I'll be locking it and resolving it in 24 hours.
Eh. I figured I'd get brushed off. A fine display of wasted effort though if I do say so myself.
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Re: Feweh Moderator Complaint

Post by TR-BlackDragon » 03 May 2016, 08:12

You wernt brushed off. It's just yu didn't provide any good recent evidence. Your one part as I mentioned above he wasn't rude. He actually just posted your notes. If you can provide me significant reason with recent behaviour, then I can take action, you, and everyone else have only been able to provide me with information that's months old which had already been delt with. I will not issue punishment based off data that was already handled.

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Re: Feweh Moderator Complaint

Post by Desolane900 » 03 May 2016, 09:09

TR-BlackDragon wrote:You wernt brushed off. It's just yu didn't provide any good recent evidence. Your one part as I mentioned above he wasn't rude. He actually just posted your notes. If you can provide me significant reason with recent behaviour, then I can take action, you, and everyone else have only been able to provide me with information that's months old which had already been delt with. I will not issue punishment based off data that was already handled.
Sorry to waste your time then.
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Re: Feweh Moderator Complaint

Post by TR-BlackDragon » 03 May 2016, 09:13

You didn't waist my time. If any time you think staff have broken protocol, or any of the rules, do make a report. Otherwise we can't fix the issue.

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Re: Feweh Moderator Complaint

Post by Adjective » 03 May 2016, 10:10

Apologies if this resolution was distasteful, I do hope you understand that there has to be significant reason, otherwise it would be punishment to the undeserving. Take into account how you would feel if we were to discipline you for something months old that had already been dealt with.

I find the easiest method of dealing with frustration is to actually communicate with the people causing it. Feweh frequents our CM discord, I'm sure he would have no problems discussing with you, should you two connect.

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