Permaban (Superban) Appeal - Lukismness

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lukismness
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Permaban (Superban) Appeal - Lukismness

Post by lukismness » 31 Mar 2018, 03:33

Your Byond ID: lukismness

Character Name: John 'Bear' Manaux

Type Of Ban (Job-ban (include the job), Timed Ban, Permaban): Permaban

Admin who banned you (if known): By host

Total Ban Duration: Perma

Remaining Duration: Perma

What other servers do you play on? Paradise

Are you now or have you been banned on any servers? Which ones? *edit* Job-banned from PO - lifted.

Reason for ban (If you have a Permaban, it should be the EXACT MESSAGE YOU GET WHEN YOU LOGIN with the Error code that looks like this: X##XXX##. If you do not provide this EXACTLY you can't be unbanned): Banned by Superban - Multikeying/Evasion (most probably from logging in from separate IP locations within quick succession.)

Link to previous appeals for the same ban (if applicable):

Your appeal, including evidence (screenshots, etc):
I currently use two separate internet connections due to having terrible Australian regional ISP connections - and as such, I have an ADSL and NextG connection. ADSL is used after hours/when nobody is home and NextG is used when the wife and daughter are using netflix/youtube. I've never had this issue before, but I logged into CM while I was on my ADSL connection, and quickly disconnected and logged in with my NextG, completely forgetting about it.
I can't use NextG all the time due to the 10GB monthly limit, where as my ADSL connection is unlimited, and obviously I would prefer my ADSL but can't stand the lag. :( This may change in a few months when they finally roll out fibre to the area (but who knows when that'll be).

https://i.imgur.com/IuLtmyQ.png

*edit: Was job-banned from PO, but this has since been lifted.
Last edited by lukismness on 31 Mar 2018, 18:51, edited 1 time in total.

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Re: Permaban (Superban) Appeal - Lukismness

Post by Solarmare » 31 Mar 2018, 12:55

Notes:
► Show Spoiler
Can you heeeeaaaaar am I floating in my tin can. A last glimpse of the world.
Planet Earth is blue, and there's nothing left to do.

Forum Rule #2: Do NOT post in an appeal if you are not contributing as a witness, if you are keep it simple and easy to read.

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Re: Permaban (Superban) Appeal - Lukismness

Post by lukismness » 31 Mar 2018, 18:52

When I was filling it out, I was thinking banned from the server, not being banned in any ways. Edited post to reflect this.

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Re: Permaban (Superban) Appeal - Lukismness

Post by Emeraldblood » 02 Apr 2018, 11:55

You don't use any VPN or anything on top of that, correct? It's just most likely due to switching networks really fast?
Ban Appeal Users: If I've lifted your perma ban and you're still unable to log onto the server, send me a forum PM regarding it and I'll work to get it fixed in ~24 hours.

Emerald Blood: CM's mommy and the only head staff who does anything. Even though I hate you all sometimes, I still love you.

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Re: Permaban (Superban) Appeal - Lukismness

Post by lukismness » 02 Apr 2018, 19:21

No VPN - and yeah, I ended up with a connection error while trying to get into CM, so I switch over to my other network. Then when trying to get back in I received the ban message :(

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Re: Permaban (Superban) Appeal - Lukismness

Post by Emeraldblood » 05 Apr 2018, 14:19

Apop is gonna have to look into it. He should get to you within the next few days. If it's just a network problem from being on at the same time, it should be relatively easy to notice and fix.
Ban Appeal Users: If I've lifted your perma ban and you're still unable to log onto the server, send me a forum PM regarding it and I'll work to get it fixed in ~24 hours.

Emerald Blood: CM's mommy and the only head staff who does anything. Even though I hate you all sometimes, I still love you.

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Re: Permaban (Superban) Appeal - Lukismness

Post by lukismness » 05 Apr 2018, 20:47

Awesome, thanks Emerald!

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Re: Permaban (Superban) Appeal - Lukismness

Post by apophis775 » 12 Apr 2018, 00:20

So, the superban would not ban from logging in from multiple locations quickly. It would however, detect a VPN or something along those lines.

Have you, or anyone who shares your connection used a VPN to login to CM? Cause that is usually what happens with the superban. You use a connection that is tagged as a multikeyer.
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Re: Permaban (Superban) Appeal - Lukismness

Post by lukismness » 12 Apr 2018, 06:49

No VPN at all

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Re: Permaban (Superban) Appeal - Lukismness

Post by apophis775 » 18 Apr 2018, 17:37

WINE or a pirated copy of windows?

Those are the other 2 main reasons.
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Re: Permaban (Superban) Appeal - Lukismness

Post by lukismness » 18 Apr 2018, 20:14

Neither - I had probably played on the CM servers for about 2 or so weeks prior to the ban, and many moons ago too, using the same two connections without any issues.
Also, I'm able to still go on Paradise without problems - but this only occurred when I did the quick switch while logging onto CM.
If I recall, the reason I switched network connections was due to the ad that pops up while waiting to connect to the lobby had a loading error, and I thought my net had dropped out.

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Re: Permaban (Superban) Appeal - Lukismness

Post by Emeraldblood » 22 Apr 2018, 14:54

If I recall, Byond shouldn't allow you to connect to the server under the same account if you're already connected to the server. You didn't swap accounts or anything between this, right?
Ban Appeal Users: If I've lifted your perma ban and you're still unable to log onto the server, send me a forum PM regarding it and I'll work to get it fixed in ~24 hours.

Emerald Blood: CM's mommy and the only head staff who does anything. Even though I hate you all sometimes, I still love you.

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Re: Permaban (Superban) Appeal - Lukismness

Post by lukismness » 22 Apr 2018, 18:44

No, I only have this account - I'm pretty sure when I changed networks it was when I received this error, which prompted me to think that my family was destroying my bandwidth:

http://i.imgur.com/LFSc4Zv.png

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Re: Permaban (Superban) Appeal - Lukismness

Post by Emeraldblood » 23 Apr 2018, 21:18

But you never actually entered the server officially before switching networks? Did you exit the Byond connecting window before you switched networks or did you leave that up while you swapped networks? Apop will have more insight on what may have happened but I think if Byond did connect and just not inform you, it may has set both of your IPs into the round which then set off the system.
Ban Appeal Users: If I've lifted your perma ban and you're still unable to log onto the server, send me a forum PM regarding it and I'll work to get it fixed in ~24 hours.

Emerald Blood: CM's mommy and the only head staff who does anything. Even though I hate you all sometimes, I still love you.

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Re: Permaban (Superban) Appeal - Lukismness

Post by lukismness » 23 Apr 2018, 21:51

I didn't enter the server officially, no - I left that screen up, so it probably thought I was connected. I assumed it had disconnected me and switched networks, so I didn't think too much of it at the time. Cheers.

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Re: Permaban (Superban) Appeal - Lukismness

Post by Emeraldblood » 25 Apr 2018, 13:21

Can't say that's really what caused it for sure, but that's my theory. Apop will be able to follow up on what he's got in the next few days.
Ban Appeal Users: If I've lifted your perma ban and you're still unable to log onto the server, send me a forum PM regarding it and I'll work to get it fixed in ~24 hours.

Emerald Blood: CM's mommy and the only head staff who does anything. Even though I hate you all sometimes, I still love you.

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Re: Permaban (Superban) Appeal - Lukismness

Post by apophis775 » 03 May 2018, 03:01

Ok, that message means the connection is blocked outside Byond.

I see you have connected to the forums from about 12 different IPs.

There's a very good possibility your IPS are within a range that is banned by our firewall. Are you 100% sure you do not have a Proxy, VPN, or VPS buffering your connection?
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Re: Permaban (Superban) Appeal - Lukismness

Post by lukismness » 03 May 2018, 17:23

I don't have a proxy, VPN or VPS at home - I do have a proxy at work, but can't play from my work PC anyways. I can access Paradise fine from home, but not too sure if the firewall rules you use are much different to theirs.
I usually access the forums from home, work and on my mobile - so it doesn't really reflect my Byond access.

147.209.**.** - Work (no Byond access)
203.170.**.** - At Work but not work (we have our own non-proxy IP address range so we can do personal stuff). I have used this to access Byond on my gaming laptop, but only when I do night shift/weekend, but this is rare.
49.197.**.** - Mobile phone (I've tethered this up to my PC, but very rarely)

When I get home tonight I can PM here or on discord my current home IP address that hopefully would indicate what IP ranges I would normally access Byond with. At the moment I don't use static IPs, but this may change come June when I get fibre.

Cheers!

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Re: Permaban (Superban) Appeal - Lukismness

Post by apophis775 » 03 May 2018, 22:51

We use custom firewall rules I wrote.

If you don't have a static IP, it may not be possible to fix until you have one, since I'd have to go and remove loads of IPs or adjust rules.
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Re: Permaban (Superban) Appeal - Lukismness

Post by lukismness » 04 May 2018, 00:04

Fair enough, I won't be able to get static IPs on my current services - So I'll let you know next month when I hopefully get a better connection. Thanks!

**edit** Are you able to go off my current mobile IP address if I can provide you that as an indicator of the range that I would use until I get a static address?
I would just use my mobile phone net to access CM etc. (I have a 30Gb data plan on my mobile).

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Re: Permaban (Superban) Appeal - Lukismness

Post by Emeraldblood » 29 Jun 2018, 21:03

Attempt to log into the server and let us know if your ban has been lifted or it has shifted. If we don't get any response then I'm going to assume you're not banned anymore and you'll have to appeal again if you are.
Ban Appeal Users: If I've lifted your perma ban and you're still unable to log onto the server, send me a forum PM regarding it and I'll work to get it fixed in ~24 hours.

Emerald Blood: CM's mommy and the only head staff who does anything. Even though I hate you all sometimes, I still love you.

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Re: Permaban (Superban) Appeal - Lukismness

Post by lukismness » 30 Jun 2018, 20:19

Yeah, just tried it now and it let me in. Thanks heaps!

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Re: Permaban (Superban) Appeal - Lukismness

Post by NGGJamie » 30 Jul 2018, 05:09

This seems like it's resolved.
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