Multikeying appeal

Ntaede · Post by **Ntaede** » 17 Sep 2018, 15:18

Your Byond ID: Ntaede

Character Name: I wasn't playing, I just woke up today to discover that I was banned but those are my characters: Lilith Schroder and Tatyana Periwinkle.

Type Of Ban (Job-ban (include the job), Timed Ban, Permaban): It's not say a time of the ban so I'd say it's permaban

Admin who banned you (if known): D21DEV16

Total Ban Duration: It doesn't say in the message so I'd say permaban

Remaining Duration: Unknown

What other servers do you play on?: Hispania, Oracle, Paradise

Are you now or have you been banned on any servers? Which ones?: Yes, I was banned on Hispania for one day when I was learning to play and I didn't knew I had to follow laws as borg.

Reason for ban (If you have a Permaban, it should be the EXACT MESSAGE YOU GET WHEN YOU LOGIN with the Error code that looks like this: X##XXX##. If you do not provide this EXACTLY you can't be unbanned): Access Denied. Banned by host: D21DEV16 - Multikeying an threatening to ban evade

Link to previous appeals for the same ban (if applicable):

Your appeal, including evidence (screenshots, etc): Well as I said, I just wake up today to find out that I was banned, the last time I was playing was at 3 a.m for me at least, with my char Tatyana Periwinkle, I have to say that I did nothing to get an admin pm, and I didn't get one while I was connected, I died to a Xeno early who chopped my head and stayed as a ghost for about 10-15 minutes and as I said I didn't got an admin pm, nor I was banned before for ban evading, and the last time I talk to an admin on game was for ahelp. I have to say that I'm using a VPN for playing since I got connection problem with my normal IP which displays an: Connecting....Connection failed, I went to CM discord asking help to the admins, and I was helped by four admins, and we couldn't get a solution, after a week of waiting for a week and no hope, I tried a VPN as last resource, naturally I told this to the admins, one of the admins said he was going to ask for an exception from a headmin and I was told by the head Spookydonut on discord this: "you can use a vpn but you do so at your own risk @Ntaede" "@Ntaede just accept you might get caught in a ban by someone else using your vpn end point, otherwise its fine", https://gyazo.com/ea712ae6e782e0321b9d84494f73b888 https://gyazo.com/fe503eee83c87908210ee85c91724f84 https://gyazo.com/a1c6d15f3a4ae401932f881a314a0f64

ThesoldierLLJK · Post by **ThesoldierLLJK** » 17 Sep 2018, 15:23

No notes for Ntaede

I remember the conversation on discord, but as he said, using the VPN was at your own risk.
Looks like you got hit with what exactly spooky told you.

Ntaede · Post by **Ntaede** » 17 Sep 2018, 15:30

Well, I knew something could happend, but still, I love this server and I don't have another way to play.

ThesoldierLLJK · Post by **ThesoldierLLJK** » 17 Sep 2018, 15:44

Looks like you were caught in a sticky ban, which was probably attributed to the VPN

Do any of the ckeys look familar to you?

► Show Spoiler

Ntaede · Post by **Ntaede** » 17 Sep 2018, 15:45

None of them.

ThesoldierLLJK · Post by **ThesoldierLLJK** » 17 Sep 2018, 15:47

Ntaede wrote: ↑
17 Sep 2018, 15:45
None of them.

I think only emeraldblood or a manager can approve you to be whitelisted, so you will have to wait for their response.

Ntaede · Post by **Ntaede** » 17 Sep 2018, 15:50

Alright then, I'll be waiting, thanks a lot for the help, I really appreciate it.

ThesoldierLLJK · Post by **ThesoldierLLJK** » 18 Sep 2018, 12:05

Ntaede wrote: ↑
17 Sep 2018, 15:50
Alright then, I'll be waiting, thanks a lot for the help, I really appreciate it.

Anytime, I can’t give you a guaranteed time until it’s resolved, but I did let the admins you spoke to on discord know about it.

Omicega · Post by **Omicega** » 18 Sep 2018, 12:11

For what it's worth, this player contacted me about a week ago on Discord regarding connection problems to the server in the first place, although I forgot to ask them if they were using a VPN or anything like that (or so I think, anyway.)

I am not great with technical stuff but I hope some kind of exception or other workaround can be put in for you, because you didn't seem anything other than genuine to me.

Emeraldblood · Post by **Emeraldblood** » 23 Sep 2018, 12:57

Could you inform us what country you live in? If you're unable to connect, it's possible it could just be blocked in your country for whatever reason. If you don't want to make it public, you can either forum PM it to me or post and then delete the post so only staff can see it.

Emeraldblood · Post by **Emeraldblood** » 25 Sep 2018, 17:14

We'll lift this as it seems to be tied problems with ISP and VPN. You can continue to use a VPN if needed to log onto the server but you'll have to appeal if you get in any more sticky bans. if your VPN has a static IP option, I'd look into using that.

Resolved - Lifted; PM if you're still unable to log into the server.

Ntaede · Post by **Ntaede** » 25 Sep 2018, 18:00

Thanks a lot!
I'm able to get in the server normally now, I really appreciate the help.

Multikeying appeal

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