IP ban request

Locked
Woody41
Registered user
Posts: 12
Joined: 07 Nov 2017, 17:23
Location: Prague, Czech republic
Byond: woody41

IP ban request

Post by Woody41 » 07 Nov 2017, 17:36

Hello there,

this is not standard unban request. After long time I tried to connect to server and I got an ban notification (see screen). An admin, who I contacted via discord, recommended me to write here a request.

I tried to connect from these IP addresses:
185.52.172.221
185.140.245.230

both with same error/ban.
(Maybe there is banned all from 185.*.*.* ? )

byond ID: woody41

screen: https://imgur.com/a/sMKXe

Thanks

User avatar
emeraldmoonx
Registered user
Posts: 173
Joined: 22 Feb 2017, 14:20
Byond: emeraldmoonx

Re: IP ban request

Post by emeraldmoonx » 07 Nov 2017, 20:28

Neither of those IPs has generated any logs. From your ckey, I see different IPs than the ones mentioned. Maybe they're old IPs, since your last login I see is in April, then before then in February.

No notes on the key provided either.
USCM - Elric Wolff
Synthetic - Eric

User avatar
apophis775
Host
Host
Posts: 6985
Joined: 22 Aug 2014, 18:05
Location: Ice Colony
Byond: Apophis775
Contact:

Re: IP ban request

Post by apophis775 » 07 Nov 2017, 21:28

Those IPs are from the Czech Republic.

It looks like they are directly blocked via the firewall because in the past someone using that ISP ( Connect plus s.r.o. ) attempted a DDOS attack on the server.
ImageImage
flamecow wrote: "unga dunga me want the attachment" - average marine

Woody41
Registered user
Posts: 12
Joined: 07 Nov 2017, 17:23
Location: Prague, Czech republic
Byond: woody41

Re: IP ban request

Post by Woody41 » 09 Nov 2017, 06:03

Yes possible.

They are from CZ should have access from Pilsen (city), and those are from Prague and Brandys nad Labem. The provider from mentioned IPs is not the same. If there is firewall can you make exception for my byond ID? Thanks

User avatar
apophis775
Host
Host
Posts: 6985
Joined: 22 Aug 2014, 18:05
Location: Ice Colony
Byond: Apophis775
Contact:

Re: IP ban request

Post by apophis775 » 09 Nov 2017, 16:24

I can't make an exception for your Byond ID, that's not how Firewalls work. I'll look into how the firewall is doing it. If it's blocking a range, it might not be something I can easily adjust.
ImageImage
flamecow wrote: "unga dunga me want the attachment" - average marine

Woody41
Registered user
Posts: 12
Joined: 07 Nov 2017, 17:23
Location: Prague, Czech republic
Byond: woody41

Re: IP ban request

Post by Woody41 » 27 Nov 2017, 15:54

Hello, any progress please? :)

User avatar
apophis775
Host
Host
Posts: 6985
Joined: 22 Aug 2014, 18:05
Location: Ice Colony
Byond: Apophis775
Contact:

Re: IP ban request

Post by apophis775 » 27 Nov 2017, 16:07

It's probably firewall blocked. I can look into making an exception, but it's not the easiest thing to do when we block a range.
ImageImage
flamecow wrote: "unga dunga me want the attachment" - average marine

Woody41
Registered user
Posts: 12
Joined: 07 Nov 2017, 17:23
Location: Prague, Czech republic
Byond: woody41

Re: IP ban request

Post by Woody41 » 01 Dec 2017, 16:26

I checked it again and it seems there are blocked all IPs from CZ. Some protection it sais when I tried it from office.

Woody41
Registered user
Posts: 12
Joined: 07 Nov 2017, 17:23
Location: Prague, Czech republic
Byond: woody41

Re: IP ban request

Post by Woody41 » 04 Dec 2017, 04:39

apophis775 wrote:
27 Nov 2017, 16:07
It's probably firewall blocked. I can look into making an exception, but it's not the easiest thing to do when we block a range.
Soo.. I think, there is no blocked range because I am in Amsterdam with IP 77.60.58.74 and it is he same. Can be blocked/banned my nickname?

User avatar
apophis775
Host
Host
Posts: 6985
Joined: 22 Aug 2014, 18:05
Location: Ice Colony
Byond: Apophis775
Contact:

Re: IP ban request

Post by apophis775 » 04 Dec 2017, 16:11

What does the screen say when you try to login?
ImageImage
flamecow wrote: "unga dunga me want the attachment" - average marine

Woody41
Registered user
Posts: 12
Joined: 07 Nov 2017, 17:23
Location: Prague, Czech republic
Byond: woody41

Re: IP ban request

Post by Woody41 » 04 Dec 2017, 17:31

The same message (from first post https://imgur.com/a/sMKXe )

User avatar
apophis775
Host
Host
Posts: 6985
Joined: 22 Aug 2014, 18:05
Location: Ice Colony
Byond: Apophis775
Contact:

Re: IP ban request

Post by apophis775 » 06 Dec 2017, 15:40

Well, you did something that triggered 4 of our 20 VPN/Multikey checks.


Are you using ISP Alliance? It looks like they are flagged several times as supporting hackers and such outside SS13, and people in SS13 use them to hide their IP.
ImageImage
flamecow wrote: "unga dunga me want the attachment" - average marine

Woody41
Registered user
Posts: 12
Joined: 07 Nov 2017, 17:23
Location: Prague, Czech republic
Byond: woody41

Re: IP ban request

Post by Woody41 » 07 Dec 2017, 12:39

I don't know what is ISP Alliance, but I should to know that I use it. So probably I don't use it. I am running byond on mac, should it be reason?

User avatar
apophis775
Host
Host
Posts: 6985
Joined: 22 Aug 2014, 18:05
Location: Ice Colony
Byond: Apophis775
Contact:

Re: IP ban request

Post by apophis775 » 07 Dec 2017, 15:52

Your Access IP came back as owned by ISP Alliance.

And yes, Using WINE will result in getting caught in a stickyban, but not this stickyban.
ImageImage
flamecow wrote: "unga dunga me want the attachment" - average marine

Woody41
Registered user
Posts: 12
Joined: 07 Nov 2017, 17:23
Location: Prague, Czech republic
Byond: woody41

Re: IP ban request

Post by Woody41 » 07 Dec 2017, 18:25

Ah understand. Correct. One of my IPs is from ISP Alliance. But I tried to connect from second internet connection, from office, from Amsterdam (1000km away), from mobile internet. Is it possible that all of these IPs are blocked?

User avatar
apophis775
Host
Host
Posts: 6985
Joined: 22 Aug 2014, 18:05
Location: Ice Colony
Byond: Apophis775
Contact:

Re: IP ban request

Post by apophis775 » 07 Dec 2017, 23:16

They are all blocked now. The first one added you to the list, and each additional one got added.
ImageImage
flamecow wrote: "unga dunga me want the attachment" - average marine

Woody41
Registered user
Posts: 12
Joined: 07 Nov 2017, 17:23
Location: Prague, Czech republic
Byond: woody41

Re: IP ban request

Post by Woody41 » 12 Dec 2017, 16:55

I don't have idea what can I do. Can't you just unlist all my IPs and nick form these black lists?

User avatar
apophis775
Host
Host
Posts: 6985
Joined: 22 Aug 2014, 18:05
Location: Ice Colony
Byond: Apophis775
Contact:

Re: IP ban request

Post by apophis775 » 13 Dec 2017, 15:15

Not really. Sometimes we make Ckey exceptions, but if you have a dynamic IP it'll just keep rebanning you.
ImageImage
flamecow wrote: "unga dunga me want the attachment" - average marine

User avatar
apophis775
Host
Host
Posts: 6985
Joined: 22 Aug 2014, 18:05
Location: Ice Colony
Byond: Apophis775
Contact:

Re: IP ban request

Post by apophis775 » 21 Dec 2017, 03:20

Sorry, but there's not much we can do. Your IP is blocked by the firewall, which is only done in extreme cases.
ImageImage
flamecow wrote: "unga dunga me want the attachment" - average marine

User avatar
apophis775
Host
Host
Posts: 6985
Joined: 22 Aug 2014, 18:05
Location: Ice Colony
Byond: Apophis775
Contact:

Re: IP ban request

Post by apophis775 » 07 Jan 2018, 15:30

Locking this.
ImageImage
flamecow wrote: "unga dunga me want the attachment" - average marine

Locked