Their Byond key: Matchafrappe
Approximate time and date of the incident (Central Us Time for best results): Mar 23 + Mar 25 + Mar 31, around 10:10am
Which Admin Protocols (viewtopic.php?f=57&t=5647) were broken: 2/3 and also the "do not act unprofessional and get angry with them." thing, they were very hostile straight off immediately taking the griefer's side, from the very first PM it was clear they'd already made up their mind and don't really seem to understand/care how other people must feel when they're being treated this way by both griefers and someone that's meant to be protecting the server from these people.
Description of the incident:
I had a previous complaint with this person that after being told I should post it as a complaint thread instead of a reply (after I posted it on their trial mod application thread since that seemed the right place for someone who I thought would be being reviewed etc) - but I decided not to repost it after having talked to them on BYOND chat and felt sorry for them after they said it was their first time modding and such. But after their recent behavior I feel like they were probably just being manipulative in order to get me to withdraw the complaint and then after seemed to target me and be very aggressive to me, I am guessing as a kind of face saving thing/wounded ego that if I'm made to look bad then they look better or something... Here is the original complaint from 23 March which I had deleted for them:
On Mar 25, as I was offloading a SSD's gear before putting them to sleep (not picking up any of it myself, leaving it for others so that important stuff doesn't get deleted, which everyone should do if they weren't so lazy really), a random pajamamarine Charlie Dot Hellway (byond Stroop from the admin player notes) runs up and starts spam disarming me, I tackle them and shout for MPs, and explain what I was doing and how he was attacking me to them. They let him go with no arrest, my character warns him that if he attacks me again will shoot him, ICly - and the MPs laugh (Xiphos is usually a good MP though, I remember he was one of the ones that came) - I then go to marine prep to try carry on having a normal round. About a minute or two later as I'm getting geared up he then comes in, apparently having been trying to find me, and starts throwing things at my character, to which I then aim the gun (one handed so it doesn't actually fire) and tell them to back off, I do this 3 times turning it off then on again to try scare them off, but they keep running at me starting to spray water with a space cleaner spray bottle that's apparently been deliberately emptied out to use as a weapon - the type of thing griefers on normal ss13 do to slip and kill people, it's at that point I panic and think they're trying to get me and hold the gun and shoot, and apparently it's "lucky" or unlucky because it instantly kills the pajamamarine (no helmet). I spoke to matchafrappe about this, but stupidly didn't save a log because I thought it was sorted and didn't really comprehend how much they apparently hate me since that complaint that I withdrew (because I thought I was being nice to them!) - I actually then got given a ban 2 days later when they decided to come back and harass me about it, I don't know why since I thought it was resolved with the discussion before, I really think they were looking for a way to get me after that complaint so were trying to ask permission for a ban to be "inscrutable" or whatever probably, I don't know what was happening behind the scenes, I thought they'd accepted my points that I'd never normally shoot anyone unless they were using a weapon against me (as I remember saying, a spray bottle is a pretty insidious improvised weapon that stuns you the same or longer than a stun baton, and escalation from melee to lethal is in the rules as acceptable for self defence) - What I found most shocking is that they seemed to think the griefer was doing nothing wrong and that this is totally normal and acceptable behavior to be harassing other players who just want to play normally.Crusher (25) PM to Staff (Gameplay / Roleplay Issue): Carrier (414) just deliberately killed an infected nested host, in the xeno rules it says it's bannable
TrialModerator PM from MatchaFrappe: You understand that this is bannable. And yes, you will receive a ban but it will be short since you reported yourself and understood what you did wrong.
You have been banned by matchafrappe.
Reason: Killed an infected and nested host without Queen permission.
Maybe this needs to be added as one of those example questions, this would be a slightly bad answer I think?
That admin PM was sent during the ship fight, and there was about 10 seconds between the message and banning, with no chance given to reply. The impression I got was of demanding immediate attention even if it causes the player being messaged's death and arrogance that they were in the right without having done the reading comprehension or even let the other person talk.
I imagine it's quite rare that people report those on their own side for powergaming? I definitely see a lot of people turn a blind eye ingame - this kind of thing makes one feel that it's better to keep distance from the admins and not risk talking to them at all in case they get aggressive.
I support the rest of the stuff, community and all those things, I like the chat in the game and the OOC is usually pretty good compared to most online games - but it feels like a bit of Jekyll & Hyde on forums vs in game messages that get sent, the round before this I also got a message asking why I was melting things in a very enclosed room that prevent one from taking cover from gunfire (which as a ghost I would have understood when watching the activity), and it was also a similarly blunt and confrontational style.
On Mar 31, not letting Matchafrappe's previous interactions with me shade my judgement, when I heard their character asking for help on the radio I came to help defend the engineering ladders, and stood side by side - talking a bit in character and helping move defenses, they then walked off and left me (as one of the marines) and a cargo tech watching the ladder.
A griefer walks up to the cargo tech and starts hitting them with a fire extinguisher, and then throwing it at them, leaving them severely wounded and bleeding - I adminhelp it and get told it's "being looked into" and said player then starts smashing down the ladder defenses, I get the fire extinguisher and hit them with it 3 times to drive them off, less than they attacked the cargotech, not intending to kill (if I wanted to kill I would have shot them) - I apparently got a lucky or unlucky hit (like I said, I hit them with their own fire extinguisher 3 times, less than they hit the cargotech making them bleed, never imagined so little would actually kill them, if I wanted to do that I would have shot them) and they started dying with no medics around, so we ignored them and carried on defending the ladder since this person was literally griefing us while the aliens are killing everyone below.
Whilst defending the ladder on the request of Matchafrappe's character, I am getting sent a lot of really hostile sounding admin PMs, and trying to reply to them and explain, being called a griefer repeatedly when should be pretty clear to any other player with any common sense whatsoever that I was just trying to protect people, something they as a trial mod did nothing to stop.
I later rescued Matchafrappe's character from a crusher, twice, then got them to escape, before getting given a ban after their character was safe and I had served my purpose I guess (I died because I didn't want to be selfish and take the only space suit that was left since they were hurt and couldn't escape on their own, so I made sure they were ok and then went to try fight way into getting another).
Evidence (screenshots, logs, etc):
mediafire.com/folder/0osal99dz4df7/matchafrappe
How you would punish the accused: Removal of trial mod as I seriously don't think they have the ability to see things from other peoples' viewpoints and see things in black and white too much, as well as the very hostile attitude and not really seeming to understand something as basic as what a griefer is (e.g. intentions/context, walking up and trying to beat people to death and smash stuff for no reason is grief, defending others from people doing the former when people are dying all over the ship to aliens is quite clearly not).
